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IMPORTANT MEMBER NOTICES

GENERAL NOTICES

Please note that for 2017, the Cancellation Fee will increase from R550.00 to R590.00.

MEMBER VERIFICATION
Please note, for your protection, strict security protocols are followed when dealing with queries in regards to your portfolio.. For member verification purposes, please ensure you have your ID number, postal address, e-mail address and cell number on hand when calling in. Should you wish to provide access to your portfolio to a third party, or allow a third party to transact on your behalf, they will require a full Power of Attorney in order to do so.
Click here to download the Power of Attorney Appointment Letter.
For more information please contact the Call Centre.

MEMBER EXCHANGE OPTIONS
Would you love to explore a new destination? Go on a bigger or longer holiday? How about at an international destination? DAE offers exchange options to suit your pocket, so that you can!

With DAE you can deposit or “Space Bank" your Club Assets in exchange for a credit of the same value. Your currency on DAE will remain valid for 3 years, before you would need to exchange it - kind of like saving your holiday for a rainy day! Be sure to visit www.daelive.co.za to find out more.


CARIBBEAN ESTATES
Please note that significant chalet/unit upgrades for Caribbean Estates will commence from February 2017. The upgrades are scheduled and planned in such a manner so as to cause as little disruption as possible to our guests. We apologise for any inconvenience that may be caused.

Don't miss out on great offers and important updates! Please ensure that your contact information is current. You may update your details from the QVC login page, give us a call or send your updated information to correspondence@oaks.co.za.

GUEST CERTIFICATES

Please be advised that, should a Club Member wish to allow another person (non-member) to use their club portfolio then the member is required to complete a power of attorney, authorising said third party to do so and submit the completed and signed power of attorney, together with a copy of the nominated person's ID document, to our member services department.

RESALE COMPANIES
Considering a resale company? Please be cautious. If it seems too good to be true, it probably is.
QVC recommends VOASA registered resale companies:

Uni-Brokers Resale Cape Escape
(012) 941 8497 021 715 8000
info@unibroker.co.za info@capeescape.co.za
Festive Season Sale

RESORT NOTICES

• Monateng has upgraded their mini golf course!

• At Mount Amanzi Guests can now book spa treatments that take place at the riverfront.

• Ngwenya is bringing back childhood memories with a new tennis practice wall.

• Sudwala Lodge is making a difference by cleaning the Houtbosloop River all-year round and establishing bird feeding areas around the Resort.


RESORT FINDER





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