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Ek het al tevore met Janneke te doen gehad vir besprekings en dis altyd 'n plesier om met haar te deel. Haar diens is altyd uiters professioneel en sy's vriendelik en behulpsaam.

Dis mense soos sy wat mens laat trots voel om lid van QVC te wees!!!

Hallo Mirinda, baie baie dankie vir al jou moeite. 
Lekker dag en dankie vir vlinke diens

Groete

Hi Mirinda

Many thanks for letting me know and thank you for the great service!

Wie dit mag aangaan:

Ek het vandag geskakel i.v.m. punte wat ek verloor het! Mirinda het rustig en vriendelik aan my verduidelik hoe dit werk.

Verder was sy baie behulpsaam en geduldig met 'n bespreking wat ek gemaak het!

Kind Regards,

I rate your service 10/10! You were very helpful from the minute I called to log the enquiry right up to the booking.

Thank you!
Regards,

WIE DIT MAG AANGAAN

Ons wil net graag van die geleentheid gebruik maak om vir Mirinda Topham te bedank vir die vriendelike, vinnige en hulpvaardige diens wat sy aan ons gegee het.

Dit was 'n presier om met so 'n konsultant te deel wat uit haar pad gegaan het om ons te help om 'n oord te vind van ons keuse.

Nogmaals baie dankie.
Groete

Dear Charmaine
Sorry, couldn't access my e-mails earlier! Thank you very much for the confirmation and your good wishes.
You were excellent your company can be proud of you.

Have a great day

Miche

Baie dankie vir jou vinnige reaksie dit is wonderlik om nog sulke diens te ontvang. Ek weet sommer ook dat ons 'n wonderlike vakansie gaan he. Het lanklaas iemand gehad wat so vinnig en profesioneel reageer het op 'n versoek. Nogmaals baie dankie daarvoor.

Vriendelike groete

Hi Jonathan,

Thanks for your service, the guy was over the moon when i gave him the letter, he could not believe that the booking was done in such a short time.

His words was: I could not believe that the service is so Professional.

Kind Regards

Good Day Karen!

I just wanted to say thank you for all your help the other day with our Modumela Booking information (for Mr/s. Vermaak) that we have lost due to floodings in our area! Your effort, kindness and understanding have helped us very much. It is greatly appreciated.

Thanking you kindly

Thanks a lot Karen.

I am very happy the way you assisted me Karen, you valued me as a customer. I admire your positive and speedy response on my request and this is not that a customer experience every time when dealing with organizations where they say ˜customer focused' or ˜customer centric'. Thanks again. Keep it up.

Further, I understand a cancellation of this will forfeit the voucher.

Many thanks
Regards,
 

Dear Lerato
Thank you for your confirmation letter and excellent (patient) service. 
Thank You

Goodday,
We received the confirmation of our booking. Thank you for very much for the speedy confirmation of our booking. Your assistance is highly appreciated. Keep it up.

Regards

Good morning Ms Miche De Beer,

With regards to the Customer Services you provided, I hereby wish to take this opportunity in thanking you for your Professionalism and willingness you displayed in addressing my accommodation request.

Your Customer Services is highly appreciated.

Thanking you and may you enjoy the rest of the day

Hi Miranda,
Baie dankie vir jou hulp vanoggend. 
Dankie vir vinnige vriendelike diens.

Groete

Hi Mirinda

Many thanks for you help (especially since I am technically challenged and not very good on the computer - nothing quite replaces a friendly, helpful person on the other side of the phone which is exactly what you were.)

Thanks.

Yes I was very pleased with your service Miranda very quick and efficient Many thanks Best Regards

Thank you Lerato for your excellent service. What a pleasure dealing with you.
Much Appreciated

Hallo Mirinda,

Na ek oneindig baie gesukkel het om beskikbaarheid te bepaal en internet besprekings te doen, was jy 'n ware ster met jou telefoniese hulp. Baie dankie vir jou flinke, vriendelike en hulpvaardige diens, ons waardeer dit baie! Jy is baie goed in jou werk en kon ons in 'n oogwink help met ons ietwat "vae" versoeke. Jy loop beslis die "tweede myl" om julle kliente effektief en baie doeltreffend te help met besprekings. As meer mense jou voorbeeld van diens met 'n glimlag sou navolg, sal die wereld al 'n baie beter plek wees.

Groete,

Wow! Thank you so much for your quick response and good service!

Baie baie dankie, ons het die konfirmasies gekry. Baie baie dankie vir u hulp vandag. Ons waardeer dit opreg.

Mirinda
Jou diens was van uitstaande gehalte ek waardeer dit baie.
Groete

Hi Mirinda
Thank you very much for the efficient way in which you handled our requests for timeshare. Your friendliness, interest in helping and feedback was of a high standard. We will definitely ask for you when next we make a booking.

Kind regards

Good Morning

I would like to thank Karen. Her service is excellent. The place itself was so beautiful. My family and I really enjoyed ourselves.

Thanks for the good service.

Evening Miche -

Many thanks for the reservation and the super service - really much appreciated. Am sure our children will enjoy the wonderful ambieance you described at Castleton.

Take care and once again a sincere thanks

Hi Mirinda Topham, Thank you for your exceptional service!
Best regards
 

Dear Lorrinique

Thank you very much I have received the confirmation of our booking.

Thank you so much for going the extra mile to keep me updated regarding our booking. Thank you for your professionalism and friendliness.

It was indeed a pleasure doing our booking through you.

Kind Regards

HI,

I just wish to place on record the absolute pleasure experienced when dealing with Kabello Maganyane.

He is prompt, efficient and extremely helpful. He is a true asset to your company.

Thank you and best regards,

Marinda
Dankie, jou diens is uitstekend met die vinnige en vriendelike terugvoer!

Kind regards

Thank you for the E-mail confirmations of my two mid-week bookings at Baywater Village.

In response to your enquiry regarding the service provided to me I must place on record that it has always been of a very high standard.

In fact I have been a member of Quality Vacation Club since February 1998 and quite honestly your service over the past 13 years has been outstanding.

My wife and I have frequently been on holidays to your Garden Route Resorts where the Service has always been friendly and professional and the Accommodation neat, clean and immaculately maintained in particular at Baywater Village.

Since the 1990's when your Offices were located in Sedgefield until to-day your Operators have always handled my requests for accommodation efficiently and advice is readily available.

Thank you for making our holidays so pleasant . It is very much appreciated.

Please extend my best wishes to the Management and Staff at Quality Vacation Club

Hi Mirinda

Thank you for your excellent and efficient service. Your knowledge of the resorts as well as your mannerism was super. We need more service delivery persons like yourself :)

Have a great day.

Hi Marinda

Baie dankie vir jou vriendelike en geduldige hulp tydens ons bespreking vir ons kinders.

Dankie vir die begrip vir ons hartseer en jou moeite gedoen om, in ons omstandigheid, die beste vir ons te kry.

Jy het ons nie een oomblik laat voel ons hou jou op of is te langdradig nie.

Ons waardeer wat jy vir ons gedoen het.

Groete

Good day Anel

I wish to compliment Larato for her excellent service.

It is a pleasure to speak to her when making holiday bookings. She is always friendly, has lots of patience and is always willing to assist the customer.

Thanks Larato for being so kind and helpful.

Kind regards

Good Day Miche
Thank you so much for all your assistance! Could you confirm the lodge name in the Waterberg, As I see there are a few and am trying to find out5 where we are staying on the net?

Your service was more than satisfactory!!!! Was an absolute pleasure dealing with you so helpful and friendly

Kind Regards

Die beste diens gekry van Miche de Beer. Dit is die vriendelikste diens van haar af. Ek kon nie my ore glo nie. Ek het in die verlede nie sulke diens gekry nie ek wens daar is meer mense soos sy wat n mens kan help. Sy het tot my tot gevra wat se taal ek praat en sy het my in my taal gehelp. Jy is puik, excelent, Fantasties

Hi Mirinda
Thanks for your prompt response and joyful mood. It surely make is pleasurable to deal with people like yourself.

Regards

Baie dankie, Ronel, vir die bedanking maar dit is eintlik ek en Annatjie wat vir jou en Leon en al die ander liewe mensies betrokke by Ukuthula dankie moet se vir al die lekker tye wat ons al by julle kon deurgebring het.

Ek het bietjie my rekords nagegaan en was hierdie besoek ons 14de een sedert ons in Mei 2005 die eerste keer gaan kyk het hoe hierdie plek in die Bosveld nou eintlik lyk en hoe die ding van etes saam met die verblyf gaan uitwerk.

Glo my ons was onmiddellik verlief op die plek en afgesien van die rustigheid van die plek, die ongelooflike lekker kos en die lekker akkommodasie, dink ek dit wat ons die meeste getref het en waarop ons verlief geraak het is die vriendelikheid van almal. As ek sê almal dan bedoel ek almal van die top tot die skoonmakers en nie net vir die eenkeer nie maar elke liewe keer wat ons daar is sonder uitsondering. Daarom kon ons nie anders as om maar net elke keer weer terug te gaan nie en het ons by baie geleenthede ook ander saam met ons geneem. Ons het alreeds weer bespreek vir Okt 2011 wanneer ons besoekers uit New Zealand saamneem en dan ook vir Nov 2011 wanneer ons familie saamneem. Ons voel soos familie en hoop nie julle word dik vir die Coetzee's se gesigte nie.

As ek terugdink hoe die plek in 2005 gelyk het en hoe dit nou daar uitsien dan moet ek julle ook ‘n baie groot kompliment gee vir wat julle vermag het want sulke goed kom beslis nie vanself en sonder groot inspanning en opoffering nie. Wat my ook opval is dat julle nie op julle louere rus nie maar gedurig besig is met verbeterings en beplannings. As julle so aangaan wonder ek hoe Ukuthula oor 'n verdere 6 jaar daar gaan uitsien.

Wat my opsomming betref van Ukuthula is dat dit 'n reuse sukses is en wens ek so dat QVC hierdie konsep op groter skaal wil ontgin en veral binne ons landsgrense – sorg net dat hulle nie vir jou en Leon wegvat nie.

Nogmaals baie dankie dat julle vir ons twee, in die laatmiddag van ons lewens, soveel plesier en genot verskaf en altyd so spesiaal laat voel. Mag die Here se seën op julle almal, Ukuthula en QVC rus.

Blessings.
 

Dear Jackie,

You are a Star!!!

Thank you tons for your prompt assistance, I really appreciate it.

Enjoy your day.

Regards

Hallo Danielle,

Ek hoop ek is nog betyds vir die bespreking.

Dankie vir jou E-pos. Gaan asb voort om die bespreking te bevestig en te betaal.

Nogmaals baie dankie vir die uitsonderlike hulp wat jy verleen. Ek waardeer dit baie.

Groete

Marzahn

Baie dankie ek het albei die besprekings ontvang. Dankie vir al die moeite wat jy gedoen het. Ons gaan die vakansie daar baie geniet.

Groete

Mirinda, Ek dink dat jou diens baie goed was om die volgende redes:
1. Jy het na my geluister en gehoor wat ek wil he.
2. Jy het jou aanbeveling gemaak wat, ongeag die feit dat ek eers iets anders wou he, tog was wat ek nodig gehad het.
3. Jy het na my oorspronklike navraag baie gou terug gekom met inligting ivm die plek wat ek gedink het ons wou he.
4. Jy was regtig vriendelik en baie hulpvaardig.

Dankie hiervoor, dit is mense soos jy wat die besprekings 'n plesier maak.

Groetnis
 

Good morning Sunette,

I have just returned from Modumela lodge on 1/7/2011.

I wish to thank you for the lovely week in which we were able to really relax. The lodge is lovely and June and Clive are excellent hosts. They are the life of Modumela. The staff are very helpful, friendly and polite. The service and accommodation cannot be faulted. The food is excellent and of course I have picked up weight.

This was a unique experience which I will always remember.

Thanks again

Hi Anel,

Ek voel ek moet net vir jou sê, dat Twanete Venter regtig 'n groot aanwins vir julle besigheid is, hierdie vrou het ons nog nie eenkeer teleurgestel nie, sy kontak ons dadelik terug as ons haar sien...ons het nog nooit vir haar gewag nie, sy gaan tot "ends meat" om ons tevrede te stel in dit wat ons wil hê! Sy het 'n ongelooflike mooi persoonlikheid en praat met soveel lof en respek met ons!

Julle het 'n pragtige mens daar by julle, en wil graag vir julle dankie sê daarvoor, ek wou vreeslik graag net dit met julle gedeel het!

Baie dankie
Groete

Thanks a lot dear, you really touched my heart with your excellent customer service drive and thrive.

Thank you once again
Have an awesome weekend!

Dear Mirinda

Your service was absolutely fantastic.
You knew the answer to everything I asked.
I am sure I am not the only idiot asking for New Year's accommodation at the coast, but you were patient and friendly, and went to the trouble of checking the resorts nationwide.
Thank you for your outstanding service.

Regards

Beste Miranda,

Ek wil jou graag bedank vir jou vriendelike, flinke diens oor die telefoon vanoggend. Dit is voorwaar lekker om met mense soos jy te kan gesels en vinnige flinke diens te ontvang.

Ek waardeer dit opreg en wens jou alle sukses toe in jou loopbaan vorentoe, want jy is werklik ‘n aanwins vir VRS!!

Vriendelike groete,

Hi Raynold,

Thank you for the excellent service that I receiver from you.I will only deal with you in future if I need any booking. I hope we have more people like you in callcentere's that are so helpfull. Please forward this mail to your manager.

MICHE,

BAIE DANKIE VIR DIE BEVESTIGING VAN MY BESPREEKING OP SONDELA, EN VIR JOU HULP EN VRIENDELIKHEID, EK WAARDEER DIT SO BAIE, JY IS DIERBAAR.

GROETE EN BLESSINGS

Hi Kabello,
Thank you for being so very "Pro-active" & securing this weekend for me.
It is really appreciated.

Regards,

Hi Mirinda
Your service was stunning, did not feel rushed or given heaps of information on different resorts, to try to firstly find where they were in the book and what they offered. You understood the line connection was not good and did not mind repeating yourself. Thank you I was a bit hectic yesterday and the day before, this call and booking was an absolute pleasure.

Thank you again.
Kind regards

Hi Lerato,
I would like to thank you for your very professional and efficient service you provided me on Monday. With my husband in hospital you went the extra mile to assist me with my booking in a manner that really touched me.

You really are an asset to your company!

Kind regards,

Hi Charmaine

THANK YOU for the outstanding service these past few days. This is the first time we use our points, and we were unsure about a lot of things. Your friendly assistance and immense patience made this a great experience! We are really impressed!!

Keep up the excellent work! What a pleasure to get this in a world where client service went out the back door!

Have a lovely day! 
Kind regards

Baie dankie vir al jou hulp en goeie diens.

Groete

Lerato

Thank You for the help today, great doing business with you, nice pleasany disposition

Kind Regards
 

Dear Member

Good day, I would like to thank Janneke van Niekerk on the excellent service she provided us with by helping us to choose a holiday venue. Her manner was very professional, friendly and extremely helpful, she actually went the further mile to assist and make sure our reservation was done at Kowie River Chalets. This is the first time in all our years as QVC clients that we have experienced such service. When we were told we would be phoned back - she did - unlike other booking agents who you have to phone back and be told sorry they have been so busy. Janneke thank you on a job well done in trying to make our holiday a memorable one. QVC you have a gem here look after her.

God bless

Many thanks for the prompt and professional service.

Regards

Many thanks Fanie.

You were very patient thanks.

Hi Fanie,
Baie dankie vir jou nice vriendelike hulp :-)
Lekker dag verder

Groete,

Baie dankie vir die vinnige respons en vriendelike diens.

Dankie vir jou vriendelike diens en spoedige terugvoer. Lekker dag verder.
Best regards

Hi Lerato

I would just like to commend you on the exceptional service you have given me. I wanted to book for the Easter weekend only. Coming from a Sales and Service background I know that it would have been easier just to just say, sorry, full week only and move on to the next one of what must be a thousand client requests you receive. But, you took the time to explain to me and also find me places that do just weekend although they were not on my list of original choices. The result is that I got what I wanted in the form of a weekend away and you deserve to get something as well, and that is why I have sent you this compliment

Please make sure your manager gets this so that he/she is aware of the quality staff they have.

And I need to mention, due to the nature of my job, I expect and demand exceptional service and rarely do I get the calibre that prompts me to sit down and give a compliment, so you know that it was top notch.

WELL DONE
Warm Regards
 

MORE ANNELI,
BAIE DANKIE VIR JOU GOEIE DIENS
GROETE,

Hi Lerato

Thank you for your assistance, very professional.

Regards

Hi Thabiso,

Thank you for your prompt service on this request.
Thanks you kindly for your assistance
Regards

Thank you very much for sorting out my query with so much of patience,Fanie. It was an absolute pleasure liaising with you>

Hope you have a lovely day.
Regards
 

Thabiso, thank you so much for your amazing response.
Much appreciated
 

Hi Fanie
Baie dankie vir jou vinnige en vriendelike diens. oraf.

Groete dan.

Hello Lorrinique,

Firstly, on behalf of John and I we would like to thank you for what you have done for us.

Please go ahead and book these two weeks for us, once again thank you for your trouble.

Dankie maat. Jou diens is puik.!!!!

Hi 
Ons het 'n baie lekker tyd gehad by Langebaan daar by the Langebaan Golf & Country estate - sal jy asseblief vir Karel se ons se baie dankie vir al sy hulp en moeite met ons reelings. Daai ou is regtig 'n aanwins in julle kantoor - julle sal hom mooi moet op pas.

Vriendelike groete Kind regards

Dear Kabello

Thank you for the holiday arrangements you made for us. Just wish to express our appreciation for your sense of professionalism and willingness to serve your clientele.

Regards,

Hi Anita,
I just wanted to say thank you for your professionalism during our call today and for the prompt response to my request.

Have a fantastic day.
Kind regards,

Anita,
Baie dankie vir al jou moeite en flinke optrede, ek waardeer dit regtig!
Geseende naweek

More Meisiekind,
Bly om van u te hoor. Lyk my u het ook intussen in die huwelik getree. Baie geluk en voorspoed word u toegewens.
Ek was so lanklaas met u in verbinding dat ek nie geweet het of u nog daar is nie. 
So het ek ook baie punte verloor, maar nou ja, "if you snooze you lose"
Ek het op die naamlys van konsultante gekyk en u naam nie gewaar nie en was toe baie teleurgesteld omdat u so knap is.
Ek het toe maar die gewone roete gevolg en ja, een van die konsultante het my gehelp en ek is bespreek vir Aug in Ngwenya.
Ek het gister al die dokumentasie van die bespreking op vonkpos gekry. 
Baie dankie dat u in elk geval teruggekom het na my toe. EK WAARDEER DIT GEWELDIG.
Nogmaals baie dankie vir u voortreflike diens

Hi
Firstly,I would like to thank you for your excellent service,wish we had such good service everywhere but I guess theres only 1 of you. 
Please continue doing such a great job.

Thanking you

Marinda,
Hereby I want to thank you for your level of excellence in assisting me in the booking of a holiday. It was a pleasure dealing with you.

Kind Regards,

Goeiedag

Kan jy asb die e-pos aanstuur na jou bestuurder.

Ek waardeer die moeite wat jy gedoen het. Na vele oproepe en vele oproepe na ‘n telefoon nommer wat nie werk nie is daar uiteindelik iemand wat belang stel om die klient te help.

Weer eens baie dankie

Hi Anneli

I would like to thank you for your super service. You have answered every query I put through to you. I know for sure that alot of company's can do with someone like you. Once again thank you for all your help and friendliness (even when I got a bit upset).

Kind Regards

Hi Anel

Your Consultant LORRINIQUE assisted me this morning with a reservation. I have never had a consultant at QVC really go the extra mile for me. I had a bit of a problem and she handled it with extreme helpfulness and professionalism. QVC is extremely fortunate to have an employee of this nature. People are always so quick to complain but slow to compliment. Well done to LORRINIQUE, I will in future always ask for her.

Warm Regards

Goeie Dag,

Dankie vir die spoedige terugvoer. Dit sê nogal iets van julle diens. Ek hoor graag van julle.

Byvoorbaat dank,

Conrad thank you for the excellent service, it is totally appreciated!!!!! Lovely day and weekend!!!

Hello Lorrinique

Thank you very much for the prompt response. Once again thank you very much indeed, you’re a star!!!!

Regards,
Gilbert Naidoo
Team Leader-Internal Audit

An early good morning to you Marzahn. Thanks for booking and confirmation letter. And thank you for your excellent service

Kind regards

Good day Dineo

First of all thank you very much for your friendly assistance earlier today, I really appreciate it.

Keep up the good work Regards

Dear Anel,

I am a member of long-standing. Today I had a very pleasant, efficient lady attend to me. I wish to give her a big bouquet. Her names is Lucienne - well done and thank you!

Ek waardeer jou geduld en diens.

Baie dankie vir al jou moeite en jou goeie diens.

Ek waardeer dit

Hi Conrad,

I know that I am not really a Premier client , but I was told to contact Premier Booking by Carene Breytenbach when we bought a another 30 points from her in 2008 at Caribbean Estate on the South Coast.

I have been dealing with Lerato since 2008 and I have found her always very friendly , helpful and efficient that is why. I like dealing with her , because I get the service I want.

This week in 4 days I did not achieve anything until Lerato contacted me on Thursday afternoon and within 10 minutes, my accommodation and booking had been completed and that is outstanding service and a satisfied client. She takes her time to make the client happy by helping to find accommodation that they need.

Kind Regards,

Good Morning Anel

Two days ago I called ACTravel to book my holiday some time this year. My call was answered by Twanet Venter and she provided the most amazing service. She went above and beyond what I expected and eventually we found a suitable date and loge for me and my family. Twanet is amazing and you need to treasure an employee like her.

Thank you for your excellent service.

Dear Kabelo

Thank you very much for your kind and professional assistance! We are very excited and are looking forward to the holiday.

Dear Jonathan,
Thanks so much for the very efficient and friendly service. It's a pleasure booking holidays with you all at QVC.

Yours sincerely

Good day

I would like to take this moment to applaud and really thank you Lerato Gasebone on your superior service, Lerato you truly make a difference is the service industry and wish you well ,Keep up the service and trust that it will take you to great places ...WELL DONE ! I'm truly blessed to have been assisted by someone that carries such a high standard in their work and holds integrity in keeping to their promise, you are a service star.

All the best!

Thank You & Kind Regards

Good Day & Greetings Marzahn.

Thank you for your assistance and advice to send my family & myself to Little Eden. I sincere from the bottom of our hearts "THANK YOU." Please forward this to your Director of your company, to let him know what a Super Star he has.

Thank You. Love.

Hi Karen

Just a short note to say thank you so much for your friendly, helpful and extremely efficient service. It is hard to find decent service in this day and age, and being in the service industry myself, I must say thank you that I didn't have to pull teeth to get anything done.
My experience with QVC over the past few years since I have been a member has always been great, thanks to you and the rest of the team in your reservations office.

Please would you pass this on to your manager? Warm regards

Goeie dag

Hiermee bevestig ek net die bespreking. Gaan asb voort en bespreek.

Baie dankie vir die goeie diens.

Hallo,

Baie dankie vir die vinnige diens. Dit is voorwaar uitstekende diens van jou af, gee gerus die kompliment vir jou Bestuur, jy is ˜n staatmaker!!!
Dit is aan: Mnr Antonio De Silva Mendes & Juf AC Esterhuysen

Groete

Anel,

In a country where service delivery is very low, it is a pleasure to be able to deal with someone as helpful as Jonathan Vilakazi. I have had some requests regarding holiday bookings and Jonathan with great patience and endurance has assisted me.

Thank you very much - he is a true asset to you company.

Goodday,

I would like to report that I was helped by a Jonathan from your department and found him to be polite, helpful and professional.

Kind Regards

Thank you so much for the efficient service.

Regards,

Thank you for doing my booking so efficiently and promptly, and for offering the extra advise and answering all my questions.

Kind regards

Hi Twanete.,

The girls where there on their own and had a ball. Thanks for your great service.

Kind regards

Hello Everyone

Thank you so much, this is such as nice surprise!!! It is great to be back! I had a very good weekend at Sun City, thanks for looking after us, you guys rock! Lerato, sorry I could not take your call earlier, you're a great employee for Premier I really hope they look after you.

Thanks Holsboer & Co.

Marzahn,

Thank you dearly for the great service provided.

Regards,

Good Afternoon Karen,

This is just a short note to thank you for the prompt and courteous treatment we have received. You have answered all my many questions friendly and expediently, and have gone beyond the call of duty so to speak. It has been a while since I have experienced such thrilling service in South Africa, and I will gladly recommend friends and family to you.
I thought we won't be able to fit the holiday into our schedule, but because of your leniency and the options you gave, we actually saw how it fitted our schedule even better. We are looking very much forward to an October holiday with a great view.

Kind regards,

Daniëlle Gibbons

Ons aanvaar die plek en ek wil net vir jou baie dankie sê vir die moeite wat jy vir my gedoen het.

Dankie nogmaals.

Hi Janeke,

I did receive the fax confirmation, many thanks for this¦ I am really enjoying the correspondence with you and it is the first time since joining QVC 10 years ago that I feel adequately serviced.

Hi Twanete.

Thank you for you great service and speedy reply!! Tel your boss to give you a raise.

Hope you have a great day, once again Thank you!!

Hi Lerato,

Thank you for phoning with the availability. Just spoke to my friend and they will not be able to go this weekend anymore, everything happens for a reason. She is just busy working out her Worship Teams roster and will give me her available dates later today. I will give this through to you later today. I really want to say thank you to you for your trouble, you are a STAR.

Much appreciated for your trouble.

Hi Janeke,

Extremely happy with your service, always prompt, never a problem. I thank you.

Regards

Thank you for the great service

Ntsiki Ntusikazi
Publisher: Nguni Languages
Oxford University Press Southern Africa (Pty) Ltd

Dear Karen,

I've dealt with travel agencies on a personal and business basis a lot and I've honestly and sincerely never dealt with a more dynamic, professional consultant as you. They should have more Karen Le Roux's in the industry!

Once again thank you for your kind assistance,

Kindest regards,

Thanks Lorrinique for your great help and service.

Regards,

Baie dankie vir jou altyd vriendelike hulp ons is nog baie dom met die vakansieklub goed, sal metteryd leer. Ek is seker ons gaan dit baie geniet. Mooi bly en lekker naweek vir jou, jy't dit nodig.

Groete

Hello Alex

Thank you very much for your prompt and excellent service!

Regards

Johan

Net om baie dankie te sê vir die nougesette flinke diens aan my. Ek waardeer jouhulp en bystand.

Mooi bly en pas jou op!!

Dear Karen

I would most certainly like to compliment you on your assistance to me. It was a pleasure to receive such kind and prompt attention, and the information you e-mailed me, including the map, will be very helpful.
It is good to be able to look forward to our stay with confidence, thanks to you. I hope that I will be able to consult you personally about any future holiday plans we might have.

Kind regards

Thank you for your speedy response Kabello. AC Travel need a lot more people of your caliber. You are an asset to the company.

Regards

Thank you for a speedy service I have received the confirmation letters for Caribbean. Enjoy your day!

Goeie dag, Karen

Vir eers, duisend dankies vir jou spoedige en volledige antwoord op my navraag. Dit is diens uit die boonste rakke!! Ek gaan so gou as moontlik al die inligting wat jy vir die bespreking verlang, aanstuur.

Vriendelike groete
 

Hi Anel

I would just like to compliment Jonathan for the wonderful assistance making a booking. He answered all my emails and questions promptly. It was a pleasure dealing with him. Keep up the good work.

Dear Sirs

I would like to commend Karen on her professional, friendly and speedy response in assisting me with my travel to Botswana. 
As a fist time traveler to out of country I have been really nervous and making a lot on enquiries, some of which I am sure have been more bothersome than not. Karen has always had a cheerful manor in dealing with my queries, and always, always, been speedy in her response. 
Well done Karen, and thanks millions for all your help. Now it's a matter of getting there safely and being able to enjoy some quality family time in the bush.

Thanks again,

Kind regards

Lucienne

You must let me know where you work. I want to send you a present. You are really one of the few RCI /Flexi club employees to really go out of your way to help.

Tanks again

You know what Twanet?

I was just gonna write to you. Wow, I really appreciate this! Thank you!! No problem! Thank you soooo much for excellent service!

Hi Raynald

Just wanted to thank you for your assistance again on Friday and the professional way you handled the problem. If QVC had more people like you it would actually be a pleasure doing business with them 

Kind Regards

Hi Lorrinique

Have been very happy with your services. Thank you very much

Hi,

Thanks once again for your help and friendliness!!!!!!!!

Thanks

Dankie vir al jou hulp Twanete, en dat julle dit vir ons uitgehou het, dankie vir jou pragtige gesindheid en goeie diens, dus nie net oor julle dit uitgehou het nie, maar jy was regtig behulpsaam en baie vriendelik! Dankie daarvoor!

Goed gaan

Alex

Baie dankie dit was puik diens, jy sê ons kry nou eers weer September maand 40 punte

Dear Janeke

I would like to thank you for the friendly and prompt service I received from you yesterday.

Kind regards

Baie dankie aan Nouschka en Danielle vir die laaste minuut reelings tov verblyf te Sondela .Sulke begrip weerspieel ACT se verbintenis tot goeie dienslewering en word opreg waardeer.

Hi,

Thanks for the prompt and friendly service

Regards

Bestuurder : Caravanning and Camping

Graag wil ek onder u aandag bring dat Danielle en Karen uitsonderlike diens lewer. Hulle is altyd bereid om ekstra te doen om seker te maak dat die bespreking glad verloop. Hiermee wil ek u versoek om hulle namens ons te bedank, dit is altyd ˜n plesier om met hulle te deel.

Best Regards

Goeie dag Karen

Sal jy asseblief die volgende e-pos deurstuur na jou bestuur. Ek glo jy verdien om gekomplimenteer te word. Groete.

Met hierdie skrywe wil ek, Mona Shaw een van u personeel komplimenteer met haar onbaatsugtige diens aan ons as lede. Karen le Roux was al by verskeie geleenthede beskikbaar met hulp en ook ten alle tye bereid om probleme op te los. Indien sy self nie kan help nie sal sy die regte persoon aanbeveel en dan ook daardie persoon vra om my as lid kontak te maak. Ek hou Karen se besonderhede op 'n baie veilige plek, ek weet sy is die een konsultant wat altyd vinnig reageer en ten alle tye vriendelik en hulpvaardig is.

U kan trots wees op Karen le Roux!

Vriendelike groete

Hi Anel

I just want to compliment you with the excellent staff you have surrounded yourself with. In particular I would like to mention Nouschka!! I have had a number of dealings with her in the past. I am sure any ordinary person would have become annoyed with all the questions I pestered her with. Yet, she was always helping with a smile (Believe it or not, one can experience it by the way she responded via e-mail). Though I am sure her colleagues must be just as good, no doubt she is my favourite when I need assistance. Please thank her on my (and all the other members that were fortunate to helped by her) behalf.

Thanking you in advance

Thanks, very much for the efficient service.

Also have a nice day!

Rgds

TO WHOM THIS MAY CONCERN

Yesterday I have made a booking to stay at Club Mykonosh in October of this year. Lorrinique assisted me with that and what a pleasure it was dealing with her! She is for sure an asset to your company! Please convey my compliments.

Kind regards

Thanks a lot. Your service far exceeds your colleague's

Thanks

To Whom it May Concern 

I would like to compliment Karen on her good service and prompt replies. Karen has been of tremendous help to us, travelling to Botswana for the first time. Karen is really an asset to your company. 

Kind Regards

Dear Johan

Thanks so much for this information and your prompt reply. I am in the service industry (event management) and certainly impressed. Maybe it will be a good idea to have a look at resorts in the country - I will revert soonest. The alternative is to provide me with details of the resorts available from Easter to 19th April for 2 x adults and 2 x kids - would that be possible? I look forward to your help

Thanks so much

Kind Regards

Hallo Johan,

Dankie vir die bespreking sertifikaat. Ons het regtig baie goeie diens van jou ontvang.

Vriendelike groete

Thank you for asking!

Fantastic!! Excellent Service!
The very best you can get!

Thank you!

Regards

Hi Karen

Weereens baie baie dankie vir jou uitstekende diens met onderstaande bespreking. Ons het gister hier ge-arriveer en ons geniet elke oomblik gate uit. 

Baie baie dankie 

Groete

To whom it may concern.

We received excellent service from Raynald today when we visited your offices. I must say since you have moved the overall service has been much better than previously.

We appreciate this very much.

Hello Twanet

En baie dankie vir jou fantastiese hulp, lanklaas met so 'n vrolike mensie gesels wat haar uiterste probeer om kliente te hulp te staan.

Lisa de Wet

Bespreek asb die 2 eenhede soos bespreek. Baie dankie jou vriendlikheid en jou behulpsaamheid. Jy is n ster.

Baie dankie Lorrinique ek het geweet ek kan op jou staat maak, van al die mense vat ek al voorheen gevra het is jy die eerste een wat by jou belofte gehou het.

Dear Carel M

Thank you so much for your help in obtaining bookings for us that is the best service we have ever received from QVC.

onathan

Thank you very much. Again you have exceeded all expectations. After waiting for more than ten days for one of your colleagues to respond you get everything tied up within 24 hours.

Well done.

Hi Daleen,

Thanks for your excellent service. I will have a look at all the dates and resorts and may book for outside of Cape Town. Will contact you once I am 100% sure of dates.

Thanking you

Hi Jonathan

Thank you once again; you are really such a superstar. Always willing to help and to walk the extra mile. You have perfected the art of Customer service, and the customer always comes first.

Have a lovely day!

ACT Travel Pretoria Anel,

Graag wil ek net ons waardering uitspreek vir die goeie diens wat ons ontvang wanneer ons besprekings maak vir ons woonwanaweke. Ek stuur net vir Danielle my lysie van woonwakampe waar en wanneer ons wil kamp en sy hou my gereeld op hoogte van hoe die besprekings vorder en sommer spoedig nadat ons die bespreking aanvaar het kry ons die bevestiging vanaf Karen (le Roux).

Dit is die afgelope byna twee jaar is dit werklik 'n plesier om deur julle besprekings te maak en dat dit san so vinig aandag geniet en die flinke bevestiging wanneer die plekke bespreek is. Geen bekommersnisse en ure op die foon nie want Danielle en Karen sorg so mooi vir alles. Sedert ons by QVC ons punte gekoop het, en ons uitgeviind het dat ons-ons naweke kampe deur julle kan bespreek, is dit net een groot plesier om deel van QVC te wees. Nogmaals baie dankie dit word hoog op prys gestel dat ons altyd vriendelik gehelp word.

Woonwagroete

Hi Kabelo

Thank you very much for your effort and the continuous correspondence, I really appreciate this kind of service! (Baie dankie vir al die moeite Kabelo dit is uitstekende diens, ek waardeer dit opreg!)

Kind regards,

HI Carel,

Thank you so very, very much. Service like this is so rare, that when you are on the receiving end, you are more than grateful. Have a really great weekend.

Regards

Thanks for the booking at Sun City Vacation Club. We thoroughly enjoyed our stay and all thanks to your good service. Hope to repeat an instantaneous booking at some time in the future.

Regards

Thanks for your efficient and friendly service. It makes things so much easier for us. Rating: 99.5% Nogmals dankie en genade jy is so vriendelik! Jou diens was uitstekend vandag!

Kind regards

Dear Carel,

Thanks very much. Your prompt response is appreciated.

Rgds

Dear Fanie

I would like to take this opportunity to thank you and VRS member services from the bottom of my heart for your understanding and assistance with this issue. It is much appreciated. If you need any further information do not hesitate to contact me.

Kind Regards

Waardeer die goeie diens

Thank you Carel, it is a pleasure to contact you and always get feedback, you make it a wonderful experience for the first time in 4 years to deal with ACT.

Hi Twanete

We found the resort to be of a high standard and were very happy to be there. Thanks for all the trouble you and Charmaine went through to correct the problem on my account.

Kind Regards

Hi Jandia

You have exceeded my expectations from this company and shown great client services. This is more of what I expect from a company of this size. I appreciate the effort and time you put into finding all the info and details regarding this issue.

Once again thank you very much for the great service. You are a true asset to your company.

Hi Karen

Thanks again for all your precious help.

Regards,

Janeke

Dankie vir puik diens. Jy's ˜n Ster.

Groete

HI Jonathan

Thank you very much for your speedy assistance. It is much appreciated and the best service I have ever received from your company.

Please pass this on to your manager.

Thank you, Raynald for your great service on the 22nd. I was delighted that you were able to obtain a reservation for me at Dunkeld at relatively short notice. The speed with which the confirmation letter arrived via e-mail was also astounding.

Keep up the good work!

Thank you Jonathan! I appreciate your good service!

Kind regards,

Thank you very much Jonathan. I am really impressed with the effective and efficient manner you have dealt with my booking. It is much appreciated. I hope that we will enjoy the stay out there.

Kind regards

Thank you I appreciate your response and good service.

Kind Regards

Twanete,

Duisende dankies,jy is so goed in jou werk,mag jy nog 100 word in daai stoel van jou. Dis die mees aangenaamste ondervinding om met jou te werk, baie dankie.

Geniet jou week.
Groete,

Dear Johan,

I thank you so very, very much for this information. This is about the best service at QVC I have had since I joined 8 (almost 9) years ago. I will contact them directly and surely let you know.

Kind regards

Beste Karen

Baie dankie vir die spoedige en professionele reaksie. Ek waardeer dit.Irene vd Walt

Twanet from ACT travel and I had a chat on the phone after my e-mail query, and boy - oh - boy what a joy to work somebody so competent and helpful. She surely is a huge asset to the staff component of ACT.

Thanks again for your letter but as can be seen from this one the waiting list will no longer be necessary.

Goeie middag Daniëlle

Baie dankie vir jou vriendelike diens. Dit is wonderlik om met iemand te praat wat uit hul pad sal gaan om ˜n mens te help. Ek gaan vanaand gou ˜n internet betaling doen vir bespreking- sal dit more vir jou fax. Kan ek asseblief vir jou vra om die volgende staanplekke vir my te boek; Sirkel 4 staanplek O en P.

Baie dankie.
Mag jy ˜n wonderlike dag hê.

Hi Jonathan

You are a star!!! Thanking you from the bottom of my heart! Have a lovely day! Go well and I will speak to you soon.

Kind regards

Karen

Hiermee wil ek jou net graag bedank vir jou flinke diens. Jy het jou belofte nagekom en my navraag binne die tyd (48 uur), en dit sluit die naweek in, afgehandel asook my bespreking gedoen. Sulke diens verdien 'n pluimpie en dan word jy nog in jou eie taal gehelp. Dit wil gedoen word!!

Baie dankie

HI Twanet,

Thanks so much for the confirmation. Your service is really impressive.

Kind regards

Jy is ˜n ster!!!! So lekker gewees om met iemand te praat wat so Vriendelik en so Behulpsaam was. Ek waardeer dit. Baie dankie.

Groete

Goeie more Janeke,

Baie dankie en jy sal dat ek my vertroue herstel kry met julle. Stuur hierdie asb. vir jou bestuurder en se vir hom dat ek se jy is ˜n uitstekende konsultant, ek gaan terugkom na jou toe met Kiara Lodge en Sun City.

Geniet die naweek, en nogmaals baie dankie,

Good morning Kabello

Thanks for your prompt services in arranging my booking. Your efforts is well appreciated.

Dear Kabelo

Thank you so much for the efficient way you handled the re booking of our stay. We really needed to go down for the week, and you solved our dilemma with courtesy and good follow up.

Sincerely

Thanks Alex

I have the confirmation. Now that is excellent service.

Thanks again

Hello Abigail.

Thank you so much for arranging this for me. I am constantly impressed with the staff at QVC's service. I now add you to Jonathan's Amazing Star status. You two have been absolutely fantastic. He is always ready to assist in every way. Please find the cancellation fee and booking confirmation enclosed.

Have a wonderful day and God bless.