Mooikloof Office Park East
c/o Atterbury and Jollify Main Road,
Mooikloof Pretoria, Gauteng,
For swift service, please consider the following guidelines. They are set out to improve
efficiency regarding email and telephonic responses.
Kindly address your queries to the applicable department, e.g. general queries should be directed to Member Services Department and Reservation requests directed at Reservations Department. Where possible please avoid addressing emails to more than one recipient to prevent delaying the process.
Please note that some companies put outgoing call restrictions on their PA phone systems, which may prevent you connecting to our line. In this case, you would be able to contact us from a direct landline or cell phone. Once connected, our automated voice prompt will assist with the available options to ensure that your call is directed to the correct department.
Monday: 08:00 to 16:00
Tuesday: 08:00 to 16:00
Thursday: 08:00 to 16:00
Friday: 08:00 to 16:00
To improve efficiency please have your ID and member number at hand.
When requesting a booking, please supply the following information:
• The number of people to be accommodated (including children and infants)
• Destination area (e.g. Limpopo Province, KZN Durban)
• Timeframe of your choice
• Please be sure to include your name, surname and QVC member number email@example.com
All general queries and information, including account and payment queries, club unit queries etc. please be sure to include your name, surname and QVC member number.
All travel-related queries, including flights and car hire.
For point related international bookings, you can contact RCI on 011 258 1000 or email firstname.lastname@example.org
You can also visit www.7across.com for alternative options. Non-point related International bookings can still be done through our travel department.