IMPORTANT MEMBER NOTICES

GENERAL NOTICES

OFFICE CLOSURE NOTICES
Please note that the VRS Head Office will be closed on the following days:

- Thursday, 21 December 2023 - Wednesday, 03 January 2024

Forfeiture Notice
Don't lose out on precious holiday memories! You might have unused Club Units at the end of the year and we would hate to see you forfeit them. Not sure what to do with your unused or left over Club Units at the end of the year and don't want to lose out? Call us now on 012 492 1230 to discuss your options.

Cancellation Fee
Please note that there is a nominal Cancellation Fee, which will be charged according to the Club Cancellation Policy. This is subject to change annually.

MEMBER VERIFICATION
Please note, for your protection, strict security protocols are followed when dealing with queries in regards to your portfolio.. For member verification purposes, please ensure you have your ID number, postal address, e-mail address and cell number on hand when calling in. Should you wish to provide access to your portfolio to a third party, or allow a third party to transact on your behalf, they will require a full Power of Attorney in order to do so.
Click here to download the Power of Attorney Appointment Letter.
For more information please contact the Call Centre.

MEMBER EXCHANGE OPTIONS
Would you love to explore a new destination? Go on a bigger or longer holiday? How about at an international destination? DAE offers exchange options to suit your pocket, so that you can!

With DAE you can deposit or "Space Bank" your Club Units in exchange for a credit of the same value. Your currency on DAE will remain valid for 3 years, before you would need to exchange it - kind of like saving your holiday for a rainy day! Be sure to visit www.daelive.com to find out more.

POWER OF ATTORNEY:
Do you want to give your loved ones access to your portfolio? You can!
Please be advised that should a Club Member wish to allow another person (non-member) to make use of, make enquiries on, or make changes to their portfolio, a Power of Attorney form must be completed to authorise said third party to do so. The completed Power of Attorney must be completed and signed by the main member, and submitted together with a copy of the nominated person’s ID document to the Member Services Department. Please click here to download the Power of Attorney form and send your completed form along with the required documentation to correspondence@vrs.co.za

Don't miss out on great offers and important updates! Please ensure that your contact information is current. You may update your details from the QVC login page, give us a call or send your updated information to correspondence@vrs.co.za.

IMPORTANT NOTICE: WATCH OUT!

Vacation Hub International (VHI) (also known as Meridian Travel) and JJ's Traveling Points – Potential Resale Scam.

Please be cautious when considering resale agencies or entering into agreements with entities which are not registered with Vacation Ownership Association of Southern Africa (VOASA) or associated with the respective timeshare club.

We have been made aware that some entities such as Vacation Hub International (VHI) (also known as Meridian Travel) and JJ's Travelling Points are approaching members and offering several timeshare related services even though these entities are not registered with VOASA or associated with the respective timeshare clubs. Please click below for more information hereon.



We strongly recommend that members consult their timeshare club before concluding agreements with entities which are not a registered with VOASA and/or associated with their timeshare club. Members who would like to make use of the services of a reselling agency may approach the VOASA registered resale agency:

Uni-Vate Properties
+27 (0) 12 492 1238
info@univateproperties.co.za