QVC Newsletter - December 2021

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QVC NEWSLETTER - DECEMBER 2021

Let’s make 2022 a year like no other!

Dearest QVC Member,

Another year done and dusted! Can you believe it?! 2021 went past like a whirlwind and it seems like only yesterday that we celebrated Easter, in uneasy anticipation of what the year might still hold.

First we want to start off by acknowledging and thanking our QVC members for your support, continued payments and – most of all – making use of your portfolio to go on holiday! Despite the current global pandemic and the uncertainty around it, we have been overjoyed to see thousands of our members, together with their loved-ones, visiting our Club Resorts throughout 2021.

In this newsletter we will answer some of your top club-related questions, talk about the new 2022 (reduced!) exchange fee and announce the 2022 Bonus Break prices. We’ll be putting the spotlight on some of our favourite destinations and sharing some top holiday tips and tricks.

Wishing you an unforgettable, socially-distanced, adventurous, happy and healthy 2022!

Warmest holiday regards
The QVC Team

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IMPORTANT NOTICES

In the last newsletter we asked our QVC members to share the topics that they would like more information on, in regards to their holiday product. Here are the top results and a quick summary of each:

My Units: What are they worth?

All availability in the QVC holiday pool is allocated a Club Unit value, depending on the resort, unit type, season and length of stay.

Your Club Units hold the same value as they had on the day you purchased them. You will not require more Club Units to secure the same (or a similar) week, in a similar unit, at the same resort in 3 years' time, or more, than you do now. The total Club Units assigned to a particular timeshare chalet/unit per annum may not vary. Only the values assigned to individual weeks in that chalet/unit may vary, according to where those weeks fall in any given year, in regards to season and school holidays.

My Bookings: Where can I go?

There are a wide variety of resorts, destinations, holiday-types and experiences to choose from, within the QVC pool of holiday accommodation (both locally and internationaly). QVC members enjoy flexibility with regards to the size and type of accommodation and the season, depending on their portfolio and the availability of accommodation. Click here.
Log in to see availability.

BUT as the saying goes: “The early bird catches the worm.” If you don’t plan and book your holidays ahead of time, other Club members will snap up their first choice of availability before you, especially when it comes to those sought-after peak holiday weeks and those resorts with an extremely high demand. The closer one gets to the actual check-in date, the less chance there is of accommodation still being available. Always keep in mind that the following year’s bookings open in September of the current year, excluding December availability; which opens in December of the current year.

My Units: What can I do with them?

You can use your Club Units to book holiday accommodation from the Club pool of holiday availability. Your Club Units are the “currency” used to transact on your holiday portfolio. You may select and book holidays to the value of the Club Units owned. Want to know more about your Units, accumulation of Units and what to do if they are due to expire? Click here

My Bookings: Special offers?

QVC shares special offers with members, via the website, per email and SMS (selected offers), on a regular basis. Make sure that you have not blocked our email address: noreply@qvc.co.za on your side. If you are not receiving these specials and email notices you might have unsubscribed from our mailers in the past. Please chat to our Team so that we can add you to our promotional mailing list again, so you don’t lose out on all of your membership benefits!

BONUS BREAKS – Bonus Breaks are exclusive cash deals available to Club members throughout the year (excluding peak periods). You can book 2022 Bonus Breaks from
R1399/midweek | R2199/weekend | R3299/week.
More Info

My Units: What is there validity period?

Your Units can be accumulated for a set amount of years (usually 3, depending on your specific membership agreement). Read more about your Units here.

My Portfolio: How can I use it?

The purpose of your holiday portfolio is to provide for an annual holiday for you and your family. Club Units are released yearly for you to use to book available holidays from the QVC availability pool.
Click here to find out how to make a booking.

If you cannot use your Club Units for any reason before they are due to expire, you have options!
Read more about your Units and what to do if they are due to expire here.

We know that every little bit helps and so we're doing our little bit to help a bit!
We are excited to share that the exchange fee for 2022 has been reduced to the 2020 price and is now R995 again!

When making an exchange reservation online through the QVC dashboard, or when making an exchange reservation through the QVC Call Centre, the 2022 Exchange Fee is R995.

WE ARE HERE TO HELP

If you have any questions or concerns regarding your holiday portfolio, payments, bookings or your Units balance, please don’t hesitate to contact our member service departments.

Need a break from your daily routine?! Well, you can set-off for a lovely getaway to a holiday destination near you, or even plan a quick road trip to the coast! Why not?!

Don’t miss out on these exclusive member BONUS BREAKS.

Midweek from R1399

Weekend from R2199

Full Week from R3299

STOCK IS MOVING FAST, DON'T MISS OUT. ENQUIRE ABOUT AVAILABILITY TODAY BY DIALLING
012 492 1230! T&C’s apply

There is something magical about Uvongo River Resort. The Resort captures the essence of "La Dolce Vita" or the "The Sweet Life" - once you enter through its gates, you will see the restored ship, the colourful murals and feel the village-style atmosphere.

Find out more

Situated on the shores of Swartvlei Lake in the heart of the Garden Route, Baywater Village offers idyllic surroundings and excellent facilities. It is ideal for a fun-filled, activity packed family holiday or an easygoing, peaceful getaway.

Find out more

Situated conveniently close to Hartbeespoort Dam and only a short drive from Johannesburg and Pretoria, Mount Amanzi offers a relaxing holiday experience - quite literally on your doorstep, for those living in Gauteng.

Find out more

To book one of these resorts you can:

Book online using your Club Units.
Book as a Bonus Break *please note, not all resorts are available for Bonus Bookings and all bookings are subject to availability.
Make a rental booking on Gomelo *please note, not all resorts are available on Gomelo for rental bookings.

All of our Member Services Departments will be closed from Wednesday, 22 December 2021 to Tuesday, 04 January 2022.

MEMBER VERIFICATION
Please note, for your protection, strict security protocols are followed when dealing with queries in regards to your portfolio. For member verification purposes, please ensure you have your ID number, postal address, e-mail address and cell number on hand when calling in. Should you wish to provide access to your portfolio to a third party, or allow a third party to transact on your behalf, they will require a full Power of Attorney in order to do so.
Click here to download the Power of Attorney Appointment Letter.
For more information please contact the Call Centre.

MEMBER COMMUNICATION
Don't miss out on great offers and important updates! Please ensure that your contact information is current. You may update your details from the QVC login page, give us a call or send your updated information to correspondence@vrs.co.za.

FORFEITURE NOTICES
Don't lose out on precious holiday memories! You might have unused Club Units at the end of the year and we would hate to see you forfeit them. Not sure what to do with your unused or left over Club Units at the end of the year and don't want to lose out? Call us now on 012 492 1230 to discuss your options.

VOASA CONSUMER ALERT
Please be cautious when considering resale agencies. VOASA does not recommend entering into agreements with entities which are not registered with Vacation Ownership Association of Southern Africa (VOASA) or associated with the respective timeshare club.

Where to go, what to do?

With many countries slowly awaking from lockdown hibernation, tourists will be set on heading out to their favourite holiday destinations as the festive season fast approaches.